Claims may be submitted online using Fast File at MyBenefits. We also accept claims via mail or fax.
Claim forms are available for download here, or via mail by calling our Customer Care Center at 800-521-3535. Directions for submitting claims are included on the forms. Supporting documentation may be required before processing.
Fax and mail claim submissions using the information below:Fax:
Refer to the fax number provided on the claim formMail to:
American Heritage Life Insurance Company
P.O. Box 43067
Jacksonville, Florida 32203-3067
For coverage issued in NY:Fax:
Refer to the fax number provided on the claim form or fax your document(s) to 1-866-427-3623.Mail to:
Allstate Benefits Service Center
P.O. Box 331429
Atlantic Beach, FL 32233
Express Claims provide quick and easy claim processing for Outpatient Physician’s Treatment and Wellness benefits. With direct deposit (ACH), Express Claims are processed and paid within two business days.
All claims may be submitted online at MyBenefits.