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Did You Know
We now offer customers the option to file a claim, check claim status, request account changes and see coverage information online at MyBenefits.


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Contact Us

Allstate Benefits
Home Office Address
1776 American Heritage Life Dr
Jacksonville, FL 32224
Customer Service Information
1-800-521-3535
1-800-211-5533 * For Spanish-speaking Customers
8AM to 8PM EST Monday through Friday

AHLminimedical® 1-800-937-7039
Customer Care Center 1-800-521-3535
Group Claims Customer Service 1-800-348-4489
Group Dental Claims 1-800-937-7039
Group Voluntary Disability - Short and Long Term 1-800-348-4489
Individual Claims Customer Service 1-800-348-4489
Policyholder Services 1-800-521-3535
Spanish Speaking Customer Service Unit 1-800-211-5533

Send us an email for additional help and/or information. Please contact the appropriate department and be sure to include your name, phone number, and policy number if applicable.
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